Virtual Bike FitRegular price $0.00 CAD Save $0.00 CAD
Our live product experts will help you find the bike that is right for you.
Bicicletta's Virtual Bike Fit is a free service offered to our customers looking to buy a new bike online. It is designed to make it easy for you to purchase a new bike with the same confidence you would when visiting our stores.
The Virtual Bike Fit involves setting up a video, voice, or text based chat with one of our experts. They will work with you to make sure that your online bike purchase is a success.
One of our experts will take about an hour to walk you through:
- Sizing - Choosing the right size bike using an at home measurement process similar to what we do in store.
- Shipping and Receiving - Shipping times and assembly requirements once you receive your bike.
- Service, Warranty, and Returns - Understanding service and warranty options as well as what is involved with our returns process.
At the end of the process, you will be provided with a quote detailing your purchase that you can execute on our online store at your convenience.
You can access a Virtual Bike Fit by hitting the Add To Cart button and following through to check out - one of our experts will follow up with you and set up a time that works for you.
Canada $5 Flat Rate Shipping
For a limited time, we're offering $5 flat rate shipping within Canada on all orders not including bikes or trainers. 'Sale' bikes are shipped for $200, and Express Shipping is available based on shipping carrier rates.
USA Shipping $25 Flat Rate
To our USA customers we offer $25 Flat Rate Shipping within the continental United States on all orders not including bikes or trainers. 'Sale' bikes are shipped for $250.
Learn more here
To provide customers with additional flexibility during the COVID-19 crisis, we have extended our return and exchange window to 90 days. All items eligible for our return policy have been updated to reflect this extension. All on-sale items are final - no return or exchange. If you are looking to make a return, please reach out so that we can orchestrate it on your behalf.
More about international shipping and our returns policy here