Contact Us

Broadway Store/Store Pick-up

Tuesday-Friday: 12:00 to 18:00 PST
Saturday: 8:00 to 16:00 PST
Sunday and Monday: CLOSED

Choose Same Day Delivery at checkout to get your order sooner (Metro Vancouver only).

233 W. Broadway, Vancouver, V5Y 1P5


Rider Support Live Chat
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Monday-Friday: 8:00 to 18:00 PST
Saturday and Sunday: 7:00 to 15:00 PST
Sunday: CLOSED


(For urgent matters, such as order cancellation, please use Live Chat. Cancellation requests through email cannot be guaranteed to be cancelled before shipping. is not responsible for return shipping charges incurred.)

Phone Call

Click here to book a call with a Rider Support agent.

Bike Sales

Call to talk to Rider Support about finding your perfect bike 1-877-253-7834

Our Rider Support Agents are all expert riders with backgrounds across every discipline.
We’re here to help you find your perfect bike, indoor training setup or cycling wardrobe - but above all else, our focus is on elevating your experience on two wheels. Shop mountain, gravel and road with riders who know.

Have questions? Our Rider Support Team has all the answers.
Come visit us in store, chat with us online or book a call with us.

Bicicletta's Broadway store is now open to serve you in person!

Come in and check out the newly-renovated space at 233 W Broadway.

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