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Rider Support Live Chat

Give our Rider Support team a shout with any questions around products, timelines and more. Our Rider Support chat is live Monday to Saturday from 8am to 6pm PST.

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Personal Bike Shopping

Our live product experts will help you find the bike that is right for you, without having to leave your house.

Bicicletta's Personal Bike Shopping is a free service offered to our customers looking to buy a new bike online. It is designed to make it easy for you to purchase a new bike with confidence.

The Personal Bike Shopping appointment involves setting up a phone conversation with one of our experts. They will work with you to make sure that your online bike purchase is a success.

Book your Personal Bike Shopping appointment now!


We accept returns of unused and undamaged items according to our returns policy. Click here to start a return.


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