Give our Rider Support team a shout with any questions around products, timelines and more. Our Rider Support chat is live Monday to Saturday from 8am to 6pm PST.
Quick Links
Rider Support Live Chat
Newsletter Sign-Up
Personal Bike Shopping
Our live product experts will help you find the bike that is right for you, without having to leave your house.
Bicicletta's Personal Bike Shopping is a free service offered to our customers looking to buy a new bike online. It is designed to make it easy for you to purchase a new bike with confidence.
The Personal Bike Shopping appointment involves setting up a phone conversation with one of our experts. They will work with you to make sure that your online bike purchase is a success.
Returns
We accept returns of unused and undamaged items according to our returns policy. Click here to start a return.
FAQ
Got questions? We've got answers here.