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Returns and Exchanges

Returns and Exchanges

At Bicicletta, we want you to be completely satisfied with your cycling gear. If for any reason you're not, our Returns and Exchanges policy ensures a straightforward process to make it right.

Step 1: Start a Return

All returns must be processed online before being shipped. Initiate your return through our return centre.

Step 2: Approval and Shipment

Once your return request is approved, you'll receive instructions on shipping the item back to us.

Step 3: Inspection and Refund

Upon receiving the returned item, we will inspect it for eligibility. Refunds will be processed within 7 days.



Contact Us

If you have any questions or need assistance with the returns and exchanges process, please reach out to our Rider Support team at info@bicicletta.cc.

We're here to ensure your cycling experience with Bicicletta is nothing short of exceptional.