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SERVICE

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Welcome to the Bici Service Department, where precision meets passion. At Bici, we believe that every ride should be flawless, which is why our service team is dedicated to ensuring your bike performs at its peak.

Our state-of-the-art service bays are staffed by expert technicians who blend technical skill with a deep love for cycling. Whether you need a quick tune-up, a complete overhaul, or a custom bike build, our team is equipped to handle it all with meticulous care.

With seven fully equipped service bays, we cater to everything from walk-in repairs to the most intricate custom builds. Our commitment to excellence ensures that your bike receives the highest level of attention, allowing you to ride with confidence and joy.

Experience the Bici Service Department, where every detail matters and your cycling passion is our priority.

Expert Team

Our mechanics are passionate cyclists with extensive knowledge and experience in high-performance biking.

Specialized Focus

We specialize in performance mountain bikes, road bikes, and gravel bikes, ensuring specialized expertise for your specific needs.

Quality Service

From routine maintenance to complex repairs, we provide top-notch service to keep your bike in peak condition.

BASIC SERVICE

Starts at $125.00

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This package is ideal for bikes showing minimal signs of wear and require precise adjustments and proactive maintenance.

  • Safety Check and Service Assessment
  • All bolts, bearings, pivot points, and components inspected for wear, proper torque, installation, and adjustment.
  • Cleaning: Wipe down of frame, fork, and wheels. Light drivetrain cleaning and re-lubrication.
  • Drivetrain: Adjustment of indexing, limits, and derailleur hanger alignment.
  • Brakes: Alignment adjustment and inspection for wear.
  • Wheels: Minor wheel truing. Hubs inspected.
  • Tires: Inflation to recommended PSI.
  • Testride: Ridden by a senior mechanic to ensure everything is working perfectly.

COMPREHENSIVE SERVICE

Starts at $225.00

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Everything in our basic package plus:

  • Part Installation: All new components will be installed to spec.
  • Drivetrain Overhaul: Removal of all drivetrain components followed by thorough cleaning in part wash, relubrication, and installation.
  • Wheels: Trued and tensioned to spec.
  • Major Bearing Overhaul: Headset and bottom bracket cleaned and inspected.

FULL BIKE BUILD

Starts at $350.00

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Bring your own bike, and our mechanics will build it from the ground up. If you're interested in a custom bike build with Bicicletta, please get in touch with our Rider Support team first, and they can provide more details on this process.

  • Basic New Bike Build: For commuters, road, gravel, or mountain bikes requiring minimal assembly and can be built in under 3 hours.
  • Advanced New Bike Build: For performance road, gravel, or mountain bikes, this build package is designed for assembly from a bare frame using a provided parts kit. It is tailored for bikes that can be built within a 3-hour time frame. For bike builds exceeding this time limit, the hourly shop rate will apply.

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SERVICE FAQ

Explore our ever-growing FAQ section for comprehensive answers to your most pressing questions about cycling, bike maintenance, and our range of services. Whether you're a road cyclist, mountain biker, or gravel enthusiast, our FAQs cover a broad spectrum of topics, ensuring you have the information you need for an optimal cycling experience.

Road Service Questions
What's the importance of regular drivetrain maintenance for road bikes?

Regular drivetrain maintenance is crucial for road bikes to ensure optimal efficiency and smooth shifting. Dirt and grime can affect performance, and our Comprehensive Service includes a thorough drivetrain overhaul to keep your bike running at its peak.

How often should I have my road bike professionally tuned?

For avid road cyclists, we recommend a Comprehensive Service at least once a year. However, if you log extensive miles or notice any performance issues, more frequent tune-ups, such as the Basic Service, can help maintain your bike's top-notch performance.

What benefits does chain waxing offer for high-performance road bikes?

Chain waxing is a game-changer for road cyclists. It reduces friction, enhances shifting precision, and extends the lifespan of your drivetrain. Our service includes meticulous chain waxing to provide a smoother, more efficient ride for your road bike.

Mountain Service Questions
How often should I bring in my mountain bike for maintenance?

The frequency depends on your riding style and conditions. As a general guideline, a comprehensive service every 50-100 hours of riding or at least once a season is recommended.

Do you offer specialized services for downhill or enduro mountain bikes?

Absolutely! Our skilled mechanics are experienced in servicing downhill and enduro bikes, including specialized suspension tuning and bearing overhauls to withstand the demands of aggressive riding.

Can you assist with a full overhaul for my mountain bike before a race?

Certainly! Our mountain bike full overhaul service is designed to fine-tune every component for optimal performance, ensuring your bike is race-ready with precision and reliability.

Gravel Service Questions
What does a standard gravel bike service include?

Our standard gravel bike service covers safety checks, drivetrain adjustments, wheel truing, and inspections for components prone to gravel-related wear and tear.

How often should I bring my gravel bike in for maintenance?

Maintenance frequency depends on your riding habits. As a general guideline, consider a service every 100-200 miles or at least twice a year to keep your gravel bike performing at its best.

Do you offer tubeless tire maintenance for gravel bikes

Absolutely! Our gravel bike service includes tubeless tire inspections, sealant top-ups, and addressing any punctures or leaks to keep your rides smooth and trouble-free.

Can you help with upgrading components on my gravel bike?

Certainly! Our mechanics alongside our expert sales team can assist in upgrading components to enhance performance, whether it's a new drivetrain, handlebars, or other accessories tailored to your gravel riding preferences.

Is chain waxing available for gravel bikes, and how does it benefit riders?
  • Yes, we offer chain waxing for gravel bikes. Chain waxing provides enhanced durability, reduced friction, and improved shifting performance, making it an excellent choice for gravel cyclists seeking a clean and efficient drivetrain.