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Want to get in touch with us?

Want to get in touch with us?

Have questions, need assistance, or just want to share your cycling stories? We'd love to hear from you. Reach out to us through the following channels:

Customer Service


Phone: 778 719 3080

Check out our FAQ page for quick answers

Store Location

Vancouver Flagship Store:

1497 Adanac Street, Vancouver BC


Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Online Support

Sales Support:

Order Inquiries:


Now Open


Visit us at our latest location, 1497 Adanac St. in Vancouver, BC. Access the store through the door in the alley, where you'll find dedicated customer parking spaces as well as plenty of street parking in the neighbourhood.

While we're in the process of setting up the new store, we suggest checking Google for the most up-to-date operating hours. We look forward to welcoming you!


How can I contact Bicicletta customer service?

We're here to assist you! You can reach our customer service team by emailing or calling 778 719 3080. For additional contact options, visit our contact us page.

Do you have a physical store, and where is it located?

Yes, we are proud to have a physical store! You can find us at 1497 Adanac Street in Vancouver BC, Canada.

Our knowledgeable staff is ready to assist you with any inquiries, and you can also explore our products in person.

How can I stay updated on Bicicletta's latest products and promotions?

To stay in the loop on our latest products, promotions, and cycling news, sign up for our newsletter on the website.

You can also follow us on social media platforms, including Instagram, for real-time updates and exciting announcements.

Do you have a service centre?

Absolutely! We have a dedicated service center ready to assist you with all your cycling needs.

For detailed information on our service center, including location, hours, and services offered, please visit our Service Center Page.