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Warranty Claim Form

Elevate your customer experience with our hassle-free warranty claim process. Simply fill out our Bicicletta Warranty Claim Form to initiate a swift resolution for any product-related concerns.

Provide your personal details, product information, a detailed description of the issue, and upload supporting documents. Ensure a seamless process by including proof of purchase and specifying your preferred resolution. Acknowledge the terms and conditions, hit submit, and let us take care of the rest. At Bicicletta, we are committed to ensuring your cycling experience is nothing short of exceptional.

Warranty
How can I obtain a prepaid return label for a warranty return?

To receive a prepaid return label, simply contact our warranty team.

Remember to label the package with "WARRANTY" before sending it back.

What are the postal fees for facilitating a warranty product return?

Postal fees for processing warranty product returns may vary.

For detailed information on the associated costs, please get in touch with our warranty team.

Which products are covered by the manufacturer's warranty, and what does it include?

Certain products are protected by a manufacturer's warranty, encompassing manufacturing defects but excluding accidental damage and normal usage.

Warranty Claim Form

Step 1: Personal Information

Step 2: Product Details

Step 3: Description of Issue

Step 4: Preferred Resolution

Step 5: Terms and Conditions Acknowledgment

By submitting this warranty claim form, I acknowledge and agree to the following terms and conditions: The information provided in this form is accurate and complete to the best of my knowledge.I understand that the warranty claim process is subject to verification and approval by Bicicletta, and the decision is at their discretion. Any supporting documents, including photos, videos, and proof of purchase, submitted with this form are authentic and directly related to the claimed issue. I am aware that the preferred resolution indicated in this form is a request and may be subject to evaluation by Bicicletta. Bicicletta reserves the right to refuse or adjust any warranty claims based on the assessment of the provided information. I have reviewed and understand the warranty terms and conditions applicable to the product, and I accept the outcomes of the warranty claim process as per these terms.

Fields marked with an asterisk (*) are required.

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“

Bicicletta's warranty service went above and beyond my expectations. Quick response, thorough evaluation, and they even covered shipping for the replacement part. Their commitment to customer satisfaction truly sets them apart!

”
Alex T
Faulty Hub
“

I recently had to utilize Bicicletta's warranty service, and it was a breeze. The process was straightforward, and they kept me informed at every step. Within days, my replacement part was on its way. Kudos to the team for their efficiency!

”
Sarah M
Cracked Frame
“

Bicicletta's warranty service is a testament to their commitment to quality. When I encountered an issue, their team swiftly addressed it, offering a seamless solution. It's reassuring to know they stand behind their products and prioritize customer satisfaction

”
Mark D
Suspension