Oso
30 Day Return Policy
Free shipping within Canada on orders over $150*
Please note, bikes may not look exactly as pictured and components are subject to change
Description
Features:
- Full-carbon-fiber frame with upper-link suspension dw-link platform
- Bosch Performance Line CX motor with 750wh (medium to XL) or 625wh (small) battery
- 155mm rear travel, 170mm front travel
- Fox Performance Series Fork and Fox Performance Elite Series Shock
- SRAM GX Eagle Transmission AXS with 10-52 cassette
- Shimano XT M8120 4-piston brakes with 220mm rotors
- Mixed-wheel configuration for small and medium frames, 29-inch wheels for large and extra-large
- Ibis 31.8mm handlebar, 800mm width, and Bike Yoke Revive Dropper seatpost
- SDG Bel-Air V3 saddle and Blackbird Send I/ Send II wheels with Ibis Hubs
Key Features
Perfect For
About Ibis
Why we like the Ibis Oso
Innovative upper-link suspension.
dw-link platform for efficient and responsive performance
Bosch Performance Line CX motor.
powerful 85 NM drive unit and industry-leading warranty
Mixed-wheel configuration.
for small and medium frames, optimizing maneuverability
FAQ
What are the key details of Bicicletta's return policy?
Bicicletta's return policy includes a 30-day window for online return requests, a 15-day return period after approval, and eligibility criteria such as unused items in original packaging.
Review our return policy for comprehensive details.
How do I initiate a return with Bicicletta?
To start a return, submit a request online within 30 days from the order date.
Visit our Return Center and follow the simple steps to process your return.
How does Bicicletta's Price Protection Policy work?
If you purchase an item on Bicicletta.cc and find a lower price on our website within 14 days, we'll honour the sale price where possible.
The difference in price will be credited back to you as store credit in the form of a gift card.
What conditions must an item meet to be eligible for price protection?
To qualify, the item on sale must be the same make, model, year, size, and colour as the one you purchased.
It must have been bought at full price without any discounts or promotions applied. Please note that bicycles, shipping costs, and labor are not price-protected.
Learn more here
Shipping
Fast shipping
At Bicicletta, enjoy free standard shipping within Canada on regular price bicycles. Sale and demo bikes and trainer bikes cost $195 to ship*.
During the checkout process, easily view the estimated delivery date based on your chosen shipping method.
Order tracking
Once your order is shipped, you'll receive a confirmation email with a tracking number.
Use this number on our website's tracking page to monitor your package's journey in real-time.
Get in touch
We're here to assist you! You can reach our customer service team by emailing sales@bicicletta.cc or calling 778 719 3080.
For additional contact options, visit our Contact Us page.
About us
Our team
BICI's dynamic team embodies passion and expertise, working collaboratively to deliver outstanding products and customer experiences.
Meet the team
Our shop
Explore the world's foremost cycling brands alongside our expert team at Bicicletta's flagship shop. Our highly trained staff, versed in both technical prowess and fashion sensibility, is ready to guide you through a curated selection of cycling apparel and accessories.
Learn more about the shop