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Mark Milburn

Creative Director

Mark Milburn, a Calgary, AB native, cultivated his passion for cycling early on before venturing across the globe. His deep connection to the cycling world is evident in his experiences, from traversing the roads of France and conquering major cols to competitive mountain biking and track cycling, where he proudly represented Canada. Now serving as the Creative Director at BICI following its acquisition by CSL Sports, Mark embraces the challenge of transforming the consumer experience in the cycling industry. Beyond his role, he has showcased his creative talents by directing five commercial pieces for Factor Bikes, adding a unique touch to the brand's narrative.

Meet the Team

It takes a team of dedicated, passionate people to ensure you ride with confidence and conquer every cycling adventure.

Jake Cullen

Marketing Manager

Nic Tickner

Sales and Service Manager

Ryan Anderson

Director of Partnerships and Handyman

Joseph Fieldgate

Web Systems Manager

Malcolm Steenburgh


Jared Boudreau

Director of Purchasing and Inventory

Emily Duncan-Hansen

Retail Manager

Enrico Bargados

Warehouse Lead

Daniel Largoza

Rider Support Sales & Warranty Lead

Dave Slocombe


Alex Fraser-Maraun

Product Team

Alex Murison

Director of Finance and Operations

Emma Cochran

F&P Analyst